FAQ

Frequently Asked Questions

What is the delivery time?

The delivery time is 10 working days, including order preparation and shipping.

How can I contact your customer service?

Our customer service team is available 7 days a week via:

- Our chat (bottom right)

- Email: Contact@skylereyes.com

What happens if my package is not delivered?

Don't worry—if your package runs into an issue during transit, we will resend it at our expense!

Return and Exchange Policy

We accept returns and exchanges provided that the product is returned in strictly new, unworn condition and is accompanied by its complete original packaging (presentation box, certificate of authenticity, and accessories). Please note that each returned item will undergo a thorough inspection by our team. A refund or exchange will only be approved once the product's original condition has been confirmed. We reserve the right to refuse any return that does not meet these conditions.