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Frequently Asked Questions
Question
Question
Write a clear and concise answer to guide your customers.
What are the delivery times?
What are the delivery times?
Delivery times are 10 to 15 business days, including order preparation and shipping.
What happens if my package is not delivered?
What happens if my package is not delivered?
Don't worry—if your package runs into an issue during transit, we will resend it at our expense!
How can I contact your customer service?
How can I contact your customer service?
Our customer service is available 7 days a week. Email: contact@skylereyes.com
What is our return policy?
What is our return policy?
We accept returns and exchanges provided that the product is returned in strictly new condition, has never been worn, and is kept in its complete original packaging.
Please note that return shipping costs are the sole responsibility of the customer.
Each item will undergo a thorough inspection by our team upon receipt. A refund or exchange will only be approved once our experts have confirmed the product's original condition.
And what about you—what is your style?
Explore our Men’s, Women’s, and Unisex collections to find the frame that suits your style.
